Frequently Asked Questions

FAQ

    OnlineHomam offers Hassle-free Homams & Pujas at select cities across India by sending purohits to your location either for homes or for businesses.

    International customers enjoy the convenience of conducting the Homams & Pujas relish live stream, recorded videos or photographs of Homams & Pujas we perform on your behalf at our premises.

    You can browse www.onlinehomam.com and click "Login" button on the right hand top corner. You can provide your email id or signup using facebook or google account. You can do the same from our android app downloadable from Google Play Store.

    View your order status in the orange box in the right column of your order receipt.

    We are headquartered at Vishakapatnam, Andhra Pradesh, India & Regional office in Chennai, Tamil Nadu, India. For any questions or clarifications, you can email us at support@onlinehomam.com. or contact us  on +91-9176402573 (Tamil) +91-9885549673 (Telugu). You can drop an offline message on our chat or discuss with our executive on the live chat.

    Normally,this is a fire ritual involving japa (chanting of moola mantra), avahana (invoking the Lord, Gods and Goddess), kalasha homam and several other vedic rituals others including sankalpam . Every homam begins with invoking Lord Ganesha and then the specialized moola mantra japam and other rituals . All your prayers are conveyed through the fire ritual.

    We have a wide range of Homams that are beneficial for daily life and pariharams. You can view our list of Homams, Pujas & Ceremonies by selecting the city you live in for India and for international customers they have to choose the tradition first to see the list of homams, by clicking on the respective menus.

    Navigate to home page and click on Homam / Pujas/ Ceremonies menu, you will see a list. Choose the right Homam for which you wish to know the details. We provide details of procedure, purpose and benefits.

    There is full transparency in the vedic rituals being done for you specifically. Events are streamed live, videographed or photographed based on your request and are also archived for our records. You get a detailed mail before the event.

    For option of Live: Then you are pre – informed about the rituals that you may have to perform at your end to establish a connection to the Homam/Puja being performed here for you.

    For other options we videograph or photograph to share the details after the event. You will promptly get a mail informing you that the event went off successfully and initial photographs are released to you. Later on, the  video linkup of  the homam is sent to you via e-mail.

    "Dress code for ladies is traditional Indian saree. Sarees can be worn in Madisar, South Indian, Gujarati style, etc. Dress code for men is traditional Indian Dhoti (Panchakatcham or regular style). Women's hair should be in braids, men and women must apply vermillion and kumkum on their forehead.

    No, we do not do it.
    The Homam / Puja / Ceremonies can be booked on line at your convenience, on the web as well as on the mobile app. You need to book the same three days in advance to ensure we make the arrangements of the material and allot the right priest as per your tradition.
    This is a common question, Homams, Pujas & Pariharams are the best known forms of doing away with negative effects to individuals as per Hindu beliefs, the best form of prayer to appease the almighty and get his blessings. Feel free to call our support numbers and one of our experts can have conversation with you.
    Yes you can contact our team and will be able to get back to you with sufficient notice on availablity and delivery.
    Our support desk is always available to help you, you can choose to send a mail to support@onlinehomam.com and our team will get back to you. You can also choose to call our support numbers.
    All customer data are secure and kept confidential and is used only for the benefit and previlege of the customer.

    Refund of Service Fee for Cancellations:   The Company shall refund the Service Fee paid by the customer as per following terms of cancellation policy.

                a) 3 days before the day of service, 90% of the amount will be refunded. The same will be intiated  for refund  in 2-3 working days

                b) 2 days before the day of service, 80% of the amount will be refunded. .The same will be intiated  for refund  in 2-3 working days

                c) 1 day before the day of service, 60% of the amount will be refunded. The same will be intiated  for refund  in 2-3 working days.

                d) In case of cancellation on the day of the service upto 3 hours prior, 30% of the amount will be refunded. The same will be intiated  for refund  in 2-3 working days

    Yes it is important to provide to draw the direct benefits related to the date and time of your birth
    Yes, ensure to get all the relevant details as requested for the respective Homam / Puja and please provide the same.
    Regular orders can we done as you click the menus and you would be guided, however special request that you have in mind,can be handled by putting your comments on the special order and our team would get in touch with you.
    you can book one transaction at a time, we do not have multiple line items to check out for payments.
    "Log in to your account. Click the Profile icon next to ""Log out."" To change any of your personal information, click any option and follow the steps provided. "
    As soon as you place your order you will receive an order confirmation email at the email address you specified. This email will contain a summary of the of your order, the total cost and includes an order number which you can quote if you have any queries regarding the status of your order. You can also choose to call our help numbers
    Kindly mail us the details or call our support desk. in case there is a change of location for providing the services, please call our support numbers at least 48 hours in advance.
    You can use your login and download your invoice copy
    For international customers, you can use your PayPal account or pay through debit or credit cards Domestic customers can pay through Pay U Money account or pay through debit or credit cards.